Support

We usually reply within 2 business days.

Contact us

Email rbowusu46@gmail.com or call +233 50 326 9300. Our address is POWERSHELL TECHNOLOGIES, Moon Street, Teshie Camp 2, near 1st Laasa Link, Accra, Ghana. Please include the phone number you use on SamePage so we can find your account, and never send us your one-time sign-in code.

Not receiving your sign-in code?

• Check that you entered the number with the correct country and no extra leading zero.
• Make sure you have mobile signal, then wait a minute and request a new code. For safety, codes can only be requested a few times in a short period.
• Codes expire after 5 minutes, so use the most recent one.
• If it still does not arrive, contact us and tell us your network (for example MTN, Telecel or AirtelTigo).

Report a user, listing or message

If someone is abusing, harassing or scamming you, or a service listing breaks our Terms of Service, email us the details. You can also block a contact inside the app at any time. We review reports and remove content or accounts that break the rules.

Delete your account and data

You can ask us to delete your account and the data we hold about you at any time. Email rbowusu46@gmail.com with the subject “Delete my account” from the email address you used with us, and tell us the phone number on the account. We will confirm the request with you and complete the deletion within 30 days. See our Privacy Policy for what is deleted and what we must keep.

Payment problems

Payments are processed by Paystack. If you were charged but your chat or package did not unlock, email us your payment reference and the phone number you paid from, and we will investigate.